Fares are not guaranteed until tickets are issued and are subject to change without prior notice by airlines.
After receiving final approval and payment confirmation, the ticket issuance will be processed within 24-48 hours. During this time, the payment will be verified
by our accounts team, and all booking details will be cross-checked. Tickets will be issued only after successful payment verification and confirmation.
Bank transfers should be completed 48 hours before the final payment date, using the booking number as a reference.
Airfares are subject to change until final payment is made or received in our accounts. Taxes are applicable based on the date of payment and are subject to change without notice.
Completion of payment indicates agreement with these terms and conditions and our privacy policy.
Re-confirm flight details, including timings, dates, meal preferences, and seating requests, 72 hours before travel. Noori Travel Agency is not responsible for changes or cancellations made by the airline.
In the event of a No-Show or Missed flight, the passenger will be subject to airline penalties and fare differences. Noori Travel agency will assist with rebooking, but any additional charges will be the passenger’s responsibility. Noori Travel Agency will assist with rebooking, but any additional charges will be the passenger’s responsibility.
The ticket is valid for 3 months from the date of issuance.
Amendments to the ticket must be requested via email with at least 48 hours’ notice. Any changes are subject to airline approval, penalties, and administrative fees.
Tickets are Non-changeable, and any changes will incur additional airline fees, particularly during peak seasons.
Tickets are Non-refundable. Refunds, if applicable, are subject to airline penalties and administrative fees and may take 14-16 weeks to process.
Flexible Tickets: For flexible tickets, any date changes will incur airline penalties, along with fare and tax differences, which depend on availability at the time of
the changes. Incase of Refunds, if applicable, are subject to airline penalties and administrative fees and may take 14-16 weeks to process.
Non-Flexible Tickets: Non-flexible tickets cannot be changed or amended once issued. No modifications or cancellations are allowed.
Ensure all flight details meet your travel requirements. Noori Travel Agency is not liable for any errors after payment.
Seating and bassinet requests are subject to availability and are not guaranteed.
Passengers are responsible for verifying their visa and passport requirements. Passports must be valid for at least 6 months from the date of travel.
Itineraries must be verified for accuracy before payment. Errors discovered after payment are the traveller’s responsibility.
Airlines do not provide accommodation during transit.
Requests for upgrades (Premium Economy, First Class, or Business Class) should be communicated before ticket issuance.
Carry a hard copy of a negative RT-PCR test (2 copies), conducted within 48 hours of your flight, unless you are fully vaccinated.
Limited Liability: Noori Travel Agency is not responsible for delays, losses, or disruptions caused by airlines, weather, strikes, or other uncontrollable events.
Documentation: Passengers must ensure all travel documents are valid. We are not liable for denied boarding due to incomplete documentation.
Insurance: We recommend travel insurance for cancellations, emergencies, or lost luggage. We are not responsible for such losses.
Payment Disputes: Disputes must be raised within 24 hours. Unsettled payments may result in booking cancellation.
Third-Party Services: We are not liable for issues with services (hotels, tours) booked outside our agency.
Force Majeure: We are not responsible for disruptions due to natural disasters, strikes, or other uncontrollable events.